The product is a textbook titled “Business and Administrative Communication 5th Ed” by Kitty O. Locker. Published in 2003 by McGraw-Hill Higher Education, this hardcover book is designed for adult education and further education levels in the subject areas of business and economics. It focuses on communication skills in a business administration context, making it a valuable resource for students and professionals alike. The CD included with the textbook provides additional resources and support for learners.