Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Uncooperative Colleagues by Cava, Roberta, ISBN 0992448972, ISBN-13 9780992448974, Brand New, Free shipping in the US
Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Uncooperative Colleagues by Cava, Roberta, ISBN 0992448972, ISBN-13 9780992448974, Brand New, Free shipping in the US