DSM-5 MADE EASY THE CLINICIAN’S GUIDE TO DIGNOSIS BY JAMES MORRISON All of our items are purchased from licensed distributors Please note: I only ship to confirmed PayPal addresses Sales Tax: I’m required by law to charge sales tax on any item shipped to Commonwealth of Massachusetts (6.25%). PLEASE CONTACT ME WITH QUESTIONS. PAYMENT: – The only form of payment I accept is Paypal. – This is done for my protection and yours. No exceptions. – If you are paying by e-check through Paypal, I will not ship the product until Paypal informs me that your check has cleared. This could delay shipping of your item by as much as 5 days. SHIPPING: – Shipping is Monday-Saturday. – Most orders are shipped the same day as payment is received. SHIPPING OPTIONS: – Media Mail is used for Ground shipping. This can take up to 8 business days, however most orders arrive in 5 days or less. Once your item is shipped, you will receive a tracking number via email. – USPS is used for Expedited Shipping and arrives within 2-3 business days. You can upgrade to this shipping method if you would like your item faster. – UPS is used for Overnight Shipping and typically arrives within 1 business day. This is the fastest shipping method we offer. – Please note that shipping locations outside the continental U.S. may take longer than 1 business day, even with overnight shipping. FEEDBACK: – Customer satisfaction is extremely important to our success as well as our eBay reputation. – If you are happy with your purchase please leave us a 5 star feedback and an automatic positive feedback will be left for you in return. – We try to offer very competitive pricing and put our customers first. – If you have had ANY issues with your purchase, or feel we do not deserve a 5 star rating, please contact us immediately to give us an opportunity to make things right before leaving negative feedback. RETURN SHIPPING IS THE RESPONSIBILITY OF THE BUYER.