The book “Records and Information Management” by Patricia C. Franks is a comprehensive guide for managing records and information in an effective and efficient manner. Published in 2013 by ALA Neal-Schuman, this book provides valuable insights and strategies for organizing, preserving, and accessing information in various settings. With an updated ISBN of 9781783304301, this book is a valuable resource for students, professionals, and anyone interested in improving their records management skills.