NEW “Six Sigma Best Practices: A Guide to Business Process Excellence” by Dhirendra Kumar is a comprehensive textbook focused on total quality management, production and operations management, and quality control. Published in 2006 by Ross Publishing, this hardcover book covers key aspects of business process excellence through the lens of Six Sigma methodologies. With a total of 474 pages, this textbook is suitable for adult education and further education levels, offering insights into improving business processes in diverse industries.