Supervision: Concepts And Practices Of Management, 13Th Editionby Leonard Trusty It’s a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.Ship within 24 hrs. from our warehouse. APO/FPO/DPO addresses supported.