Please refer to the section BELOW (and NOT ABOVE) this line for the product details – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – Title:The Layered Learning Series: Complete Series From TrainamericaISBN13:9781494850319ISBN10:1494850311Author:Libhart, Bonnie (Author)Description:(This is a RePrint) – This Is The Complete Collection Of All Module’s In The Trainamerica Program Twelve Modules Include: 1 Customer Delight: Your Response Ability 2 Personal Power 3 Team Building: An Exercise In Leadership 4 Successful Self-Management 5 Creativity Unbound 6 Beyond Supervision 7 Managing Organizational Change 8 Learning To Lead 9 Handling Difficult Customers 10 Personal Time Management 11 Attitude: Your Most Priceless Possession 12 The Art Of Communicating Binding:Paperback, PaperbackPublisher:Createspace Independent Publishing PlatformPublication Date:2014-05-08Weight:1.31 lbsDimensions:0.53” H x 11.02” L x 8.5” WNumber of Pages:254Language:English